I bought about 16-20 of these bottles before I had Isaak and they've done us good over the past year. A little leaky around the nipple at times, but nothing TOO bad. I recently bought about 6 more before August arrived and they are the new honey colored BPA free Avent bottles. Ever since I started using them I've been cussing Avent's name because they leak,
ALLLLL THHHE TIIIME.
It's seriously annoying that I spend $5 for a SINGLE bottle that freakin LEAKS. I finally had enough today when I was trying to do a million other things while feeding Gus so I propped up his bottle with some blankies on the couch and walked away to get the kids out the door for school.
Only to come back to him about 3 minutes later (because he was making all these crazy gurgling noises) to find him literally DROWNING in formula because the stupid bottle was leaking AGAIN.
I decided enough is enough so I called Avent to complain. The lady on the phone was super short with me, kept cutting me off when I asked if they have been having LOTS of complaints about these bottles and then got my information to send me 4 replacement bottles. 4 is their max but once I get the 4, I can mail in all my others with their self addressed labels and get ALL of them replaced.
I'm thankful that Avent is paying attention to this problem and reconciling it BUT I'm annoyed that I spent over $100 in Avent products and I'm not entitled to a polite and courteous customer representative when I call to report a problem. I think that's the least of what I deserve, right?
If YOU'RE having problems with your Avent bottles, call this number to speak to an Avent customer service representative.
or use THIS link to send an email.
I'm sure they'd LOVE to hear from you :)